Credit Card Payment Help
Process a payment for charges against your Workers' Compensation Board-Alberta account.
After you have clicked "Submit", a secure window will open asking for your credit card information. The new window executes your transaction through a third party, so that your credit card information is neither stored nor viewable by WCB-Alberta.
Upon acceptance of your transaction a confirmation number will appear on your screen and be sent to your email account. Keep a copy of the confirmation number in case of a problem with your payment.
If you submit a payment within working hours (normal business days, 7:00 a.m. to 7:00 p.m.), it will be processed immediately against any outstanding balance. Subsequent clearance decisions will reflect your payment. Payments made outside of core hours will not be processed until the next business day.
The remaining value of credit card payments that you can process in the current month. You cannot exceed $5,000 in credit card payments for one WCB-Alberta account during a calendar month.
For example, you make a credit card payment of $3,000 on April 23. Until the end of April, your maximum credit card payment would be $2,000. On May 1 your credit card payment limit would once again be $5,000.
If you wish to make a payment that raises your monthly total above $5,000 you can choose one of the following options:
NOTE: Please allow five business days for your payment to be credited to your WCB-Alberta account.
Pay your WCB-Alberta account with no limit on payment amount using your debit account. Financial institution must be a participant of INTERAC® Online.
A pre-addressed envelope is included with each invoice that has a balance owing. Enclose the tear-off stub from the first page of your invoice with your cheque or money order. If you do not have the invoice stub, please ensure your WCB account number is written on your cheque or money order. Send the payment to:
Workers' Compensation Board-Alberta
PO Box 2323 STN MAIN
Edmonton AB T5J 3V3NOTE: This address is for payments only.
Once you sign up for PAD, payments are automatically withdrawn from your bank account on the invoice due date or next business day. If your annual premium is greater than $1,200 and you have signed up for PAD you can request to pay your premiums in monthly installments. You can obtain a form to apply for pre-authorized debit here, or contact one of our offices to find out more about the PAD program.
(403) 517-6000 ( Calgary)
(780) 498-3999 ( Edmonton)
1-866-922-9221 (toll-free in Alberta)
1-800-661-9608 (toll-free outside Alberta)
You can pay by cash, cheque, money order, or debit card in person at either the Edmonton or Calgary WCB offices. An after-hours slot is located at each office. If paying after-hours, please use an envelope and include your WCB account number.
Edmonton: 9912 107 Street
Calgary: McCall Court 150, 4311 12 St NE
Enter the WCB - Alberta account number that appears on your invoice or statement of account. Your payment will be applied to your Workers' Compensation Board - Alberta premium. We cannot accept payment for premiums owed to other provinces or territories.
Enter the amount to be paid against charges on your WCB - Alberta account. Note that total credit card payments for a single account in the current month cannot exceed $5,000.
So that we can contact you in case of problems with your transaction, enter your full name here.
Confirmation of your credit card transaction will be sent to the email address entered here.
The contact phone number; include the area code. Do not enter hyphens, parentheses, spaces, or other punctuation.
WCB-Alberta will use your phone number to contact you in the event of problems with your transaction.